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Partner Central

Partner Helpline

Cisco is committed to providing its partners with the highest-quality support. Partner Helpline is a direct support path for any partner issues, including complete presales technical, and product design assistance. Select one of the support groups from the options below. You can search the extensive knowledge base for information, or open a case for more support.

For more information, refer to the Partner Helpline At-a-Glance.

Partner Helpline

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Partner Helpline

The primary pre-sales and on-boarding support link for partners focused on small- and medium-sized businesses.

Presales Technical Support

Partner Helpline

Partner support for Presales technical product information. Including Network design and product selection assistance

PDI Help Desk

Planning, Design & Implementation

Specialized partner support for the Planning, Design and Implementation of Cisco solutions. For more information, refer to the PDI Help Desk website

Partner Relationship Support
(Non-Technical)

Partner Relastionship Team

Support for partner certification, specialization.

Partner Enablement Programs

Advanced Tool Support

Make this selection for all your Partner Enablement Tools and Programs. You will be able to open a case or merely search our Knowledgebase.